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August 15, 2010
London Libraries Change Programme
Word reaches Perkins that the London Libraries Change Programme, now in its third year, has this week commissioned yet another consultants' report at a cost of a further £100,000.
This follows more than £300,000 already spent on consultants - with no visible change or improvement so far.
Why? -- and why were library users not involved or consulted in the decision in any way? Why do all these things have to be done in secret as if ordinary people were too stupid to understand the complicated mechanisms of government?
Who has accounted for the expenditure so far? Who has authorised this new work?
What were the actions taken as a result of the previous work?
When will we actually see some improvement, because at the present all we can see are plans for library closures?
What did happen to "WILL" the rather cumbersome mechanism for searching library catalogues across the city. Could it not have been improved? Why have offers to keep it going been ignored
And what on earth can this latest commission be intended for?
Library users in London are very cross with the scornful way with which Government, its Quangoes and the London agencies treat them. And they are justitified in being so. Patience is running thin.
Posted by Perkins at August 15, 2010 8:40 AM