« Rip off councils | Main | Perkins pounces »
March 22, 2010
Disastrous collapse in library use
The government nowadays has only one indicator which reports on the operation of the public library sector (in return for the £1.2bn each year that we spend)
It is famously called NI9 and it only asks of the population - 'Did you go in a library in the last 12 months for any reason?"
The most recent figures were issued last week (without a press release or fanfare of any kind)- because they describe a total failure of policy and function.
They read -- % of the population who visited a library in the past 12 months
June 2006 - 49.6%
September 2006 - 49/0%
December 2006 - 49.5%
March 2007 - 48.9%
June 2007 - 48.0%
September 2007 - 47.8%
December 2007 - 47.1%
March 2009 - 39.7%
June 2009 - 38.9%
September 2009 - 38.5%
December 2009 - 37.6%
These figures confirm a fall in visitor numbers shown in the most recent CIPFA data and show that all the attenmpts that have been made to widen use of the service by divsersification away from its core of books, reading and information, have been utterly destructive. They need to be reversed and quickly, otherwise any funder would be right to question the value of the service.
I have never seen the case for action more clearly than in these figures
Posted by Perkins at March 22, 2010 12:20 PM
Comments
Couldn't agree more Tim, our lemming-like preoccupation with diversification and trying to be all things to all people has been disastrous. We have lost touch with of our reason for being and in doing so have ended up with a generally poorer service. But with leadership like Hodge and the MLA, and the toothles CILIP no wonder we are such a rudderless mess!
Posted by: Alan Wylie at March 22, 2010 6:41 PM
Alan.. Thanks! Let's see if we can get Mr Apollo to come with us on this one, too.
Posted by: perkins at March 22, 2010 8:49 PM
It is very simplistic to assume direct causality between diversification of library services and a decline in library use, or conversely more books equals more library users. You are suggesting there is a direct and measurable correlation to show that a percentage reduction in books means a percentage drop in users. As there are published figures perhaps you could define the equation.
Posted by: Peter Adamson at March 23, 2010 9:58 AM
At a time when this government and those councils its party controls are cutting such services is it just remotely possible that by some means these figures have been massaged? For instance if all those questioned were from an abandoned sink estate five miles from the nearest library you would get a very different result to if you asked the question in a well served leafy suburb. Never take government figures at face value. Corruption is rife as our suppine civil service does the bidding of its paymaster.
Posted by: James Hyde at March 23, 2010 10:22 AM
The decline in use coincides with the recession. To use our city library (Cambridge) most people have to use the adjacent car park which charges £1.80 an hour. Paying bus fares or parking may well have an impact on library use, quite apart from library-specific factors. Shame we don't have 2008 figures here as that would show whether the drop happened between June and Dec 2008.
Posted by: Anne Rooney at March 23, 2010 11:32 AM
Peter, There is nothing wrong with being simple; in fact the public library service would be a lot better if the management of it kept to simple ideas.
There is high and obvious correlation between the selection of books and the borrowing of them. Since this is the largest activity taking place in the library, there is thence a stong correlation between the stock of books and the use of the library.
What is remarkable (and to be seen from the figures and graphs shown in the DCMS review) is how little this connection has changed in the past ten years. When I first looked at the graphs ten years ago, the conclusion was plain and obvious. Since then the introduction of internet terminals affected the correlations, because although use of the internet has been small relative to the importance of books, for a few years, it made a visible difference. Now that effect has largely gone and MORI reported in December - to the DCMS for this review that over 80% of visitors for libraries were looking for books.
The big mistake has been to assume and to say (as Mrs Hodge does) that the public library service is in time of great change-- the evidence is that the public don't believe that. Basically they want to use it in almost exactly the same way as they always did. That is why the diversification has been so fatal. It does less what the public wants than it used to. That is why less people use it. It must be the case.
If you want me to write a Ph D thesis I will- but the maths is quite simple. Try it!
Last week I was in my local Waterstone's where the manager is an old friend. "How are sales?" I asked "Remarkably good" he answered. "Why?" I asked. "Because they allowed us to buy some stock!" he answered. We laughed-- that has always been the truth. It's obvious-- if you have what people want, they buy it, or borrow it.
Posted by: perkins at March 23, 2010 11:35 AM
Anne
Is there any connection between the decline in use in Cambridgeshire and the closure of several of the libraries and a 35% reduction in the number of books for lending? Perhaps? If one were to reverse those, I would speculate that the use would go up again.
Posted by: perkins at March 23, 2010 11:43 AM
Just a factual correction - the national indicator (NI 9) is derived from the Active People Survey and not the Taking Part Survey data.
Posted by: Batty at March 23, 2010 2:19 PM