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December 3, 2007
An unhappy library supplier writes
With the new CBC contract the discounts on offer will soar, I know this for a fact. You now have the 'Big Two' Library suppliers/wholesalers winning all contracts as all contracts are so heavily weighted on price.
I also know no library suppler would be embarrassed if any form of exposure came about as the trouble with Libraries in general is they do not know just how good a deal they are getting. I work for a supplier and know that servicing is heavily subsidised by the supplier, so if you think by going searching for better discounts from the publisher you will save money I can guarantee this is not the case as the gain in discount will never cover the cost in labour.
The time taken to complete these ludicrously long-winded tenders means all suppliers will offer the best deal they possibly can. Basically you have two choices, stick with what you have got, which believe me is an exceptionally good deal and going to be even better with this contract, or go to the publishers and service your own stock, I would not recommend the latter!
And then our library supplier comes in again ( evidently breathless from his lessons in spelling, business studies and grammar)
You are obviously not a business person. Let me spell it our for you, to loose suppliers means in the end you end up with one major supplier, which is certainly what is happening in the UK and will get more and more so. What happens when this one super supplier has forced all others out of the market, no more big discounts or indeed a decent level of service
I would love to see a library dealing with thousands of suppliers and publishers seeing as they seem to strugle dealing with two or three, and take it from someone that knows, you will deal with thousands of accounts if you drop library suppliers
Posted by Perkins at December 3, 2007 12:13 PM