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November 21, 2006

What do we mean by the management of libraries?

Tom Roper says

"Tim, I think it rather depends what you mean by management. When I look at what you describe, it seems more like accountancy, and the excessive influence of accountants is what brought our public libraries to this pass.

I also think we understand different things by profession; you seem to mean management, and the cult of mangerialism seems to me to be holding back libraries and librarians. I think that there is a theoretical basis for librarianship, articulated since at least the days of Demetrius of Phaleron. If you were to ask me to define it, I would say it is the organisation of recorded knowledge to enrich human life, in every aspect. And it seems to me axiomatic that every citizen should be entitled to call on a practitioner of that profession in their home town. Anything less is as bad a deprivation as the lack of clean pure water, or light, or heat, or shelter"

Tom, Doesn't management also mean that when people pay for something the managers are responsible for making sure they get what they pay for? Tim

Posted by Tim Coates at November 21, 2006 9:56 PM

Comments

Possibly, but that isn't what I came into this profession to do. I came into it to help with the flow of knowledge, culture, ideas in society. That may occasionally require me to dirty my hands with administrative stuff, as is the case in every profession, but it is not why I do it; neither would a vet see filling in meat inspection forms as the pinnacle of his professional activity.

Posted by: Tom Roper at November 22, 2006 7:18 AM

Tom, you are absolutely right. The cult of Management, not to mention Management-speak, is what has caused far too many problems everywhere - look at the NHS and the BBS to name but two. Of course large organisations with many staff have to be organised and there have to be some people doing the organising, not doing the job itself.. but what Tim asks for is a whole middle layer of new staff exclusively doing management - because this is what happens, the librarians themselves will not do it any more than the doctors and nurses do- and this will drain yet more money from the front line - we will see fewer books, shorter opening hours and more dilapidated buildings and fewer staff - but more and more managers. I am shocked by what Tim has proposed.

Posted by: SUSAN HILL at November 22, 2006 10:29 AM

Susan, Tom

I'm not saying at all that there should be an extra layer of people who "do management". What I am saying is that councillors depend upon the library profession to advise them how to manage library services. They have nobody else to turn to. There is no other cadre of management in a council (and nor should there be). Therefore, I am saying, it must be part of the role of the senior library profession to manage the very large sums of money they handle, in a proper and professional manner. That means understanding budgets,measuring performance, preparing clear plans and communicating them properly, knowing how to understand and address the needs of the public in an organised way. These are the skills which I refer to as management - and my observation of the library service- is that it has been the absence of them that has caused, over many years, funds to be allocated to the wrong priorities. These may not be the things that Tom came into the profession to do- but it would be better, as you say, for those people who are professional librarians to have and be experienced in these skills, than to employ other managers who are not essentially librarians. Moreover, my own experience is that such issues need to be embraced by all who are in the service, otherwise they cannot understand what it is their managers are asking of them or why. They don't all have to know how one prepares the financial appraisal of a multi million pound library project- but they do need to know that such work is done in a methodical way- as do the public who are paying. Is that wrong?

My constant call is for far less management in the public library service, but that it be equipped to do this part of the job properly.

Please don't be shocked by what I propose- it is not at all shocking.

Tim

Posted by: tim at November 22, 2006 11:19 AM

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