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June 23, 2006
Where are the figures ?
With all the need to communicate and explain why libraries are closing- not just to the public but also to councillors- one would imagine that the library service would have a regular flow of performance figures. Perhaps quarterly updates (after all the service has an operating cost far larger than all but a handful of FTSE quoted public companies.)
Oh no! At the moment we have no data on performance later than March 2005 (15 months ago). So how do councillors decide whether their service is working properly? How do the public know what they they get for their money? Where are the figures for this public service?
Posted by Perkins at June 23, 2006 8:40 AM