« Literary blogging | Main | 13 libraries in Dorset will close forever next month »
June 1, 2006
Devon libraries destroyed: a matter of dismissal
I have previously remarked that the closure of 12 Devon libraries appears to be being undertaken without any figures to explain why. A Parish Councillor, reasonably concerned that the library in his town was on the list, wrote to the head of Devon County Council library service asking why and received, today, this unbelievable answer
"Dear Councillor: I apologise for not having replied to you earlier, but as you rightly observe, the consultation road shows are now underway, and with these and other commitments, as well as the bank holiday intervening, I have not been in the office for some time.
I'm afraid that the data you have requested is not readily available,
as we are dependant on a separate section of Devon County Council to
provide it, and while they are doing their best to track down the "raw
data" which they originally used and to indicate how it was assessed
and ranked in order to produce the final outcome, they have other urgent priorities, so cannot provide an immediate reply. It is proving
particularly difficult in this instance because the member of staff who carried out the work, more or less single handed, has since retired. So please bear with us, and as soon as we are able to provide any further information we will do so.
Lynn Osborne
Head of Library and Information Services
Tel 01392 384315
Email Lynn.osborne@devon.gov.uk
Website www.devon.gov.uk/library"
Does anyone in Devon now believe anything at all the council tells them? So long as this lady and the councillor to whom she reports, Sheila Hobden, remain in their posts, I cannot see that the council has any credibility whatsoever. They must go.
Posted by Tim Coates at June 1, 2006 7:52 PM
Comments
Dear Tim
I am the webmaster for the website www.colyton.co.uk (click the Library button)
I will put a link on our site to your blog.
Keep up the excellent work we the Colyton Library Action Group are right behind you.
The person behind plans to rob the rural libraries to fatten the town libraries is County Councillor Sheila Hobden. She has just shot herself in the foot, she states that the plan is designed to combat the uneven spread of library services in Devon. She is clearly unable to see that her plan will greatly exacerbate this unevenness.
Kind regards
Adrian West
Posted by: Adrian West at June 1, 2006 8:52 PM
This is the most outrageously inept piece of bureaucratic obfuscation. The assumption must be that if they can't find the documents to back their decision, they just don't exist. You may like to know I have emailed in the following terms:
Dear Lynn
Shocking as it was to read of the forthcoming closures of public libraries in your authority, it was still more shocking to read that you do not know why you are closing them.
Surely it is of the essence of library and information services to be able to find information like this.
Not to be able to find the report containing the data which will determine the future of a main cultural asset to twelve communities would seem laughably incompetent. Given the seriousness of the case, your inability to find the data on which significant decisions will be based verges on the culturally criminal. And I trust you and your department will be summarily dealt with.
Sincerely
Elgar Atkins
Posted by: Elgar Atkins at June 2, 2006 10:23 AM
In reply to Tim Coates' posting of June 1.
No such decision has been made to close 12 libraries. The Council is currently carrying out a full review of the service to establish what people use and want libraries for, and how we can best meet those needs. The initial analysis which was carried out to pinpoint the 12 libraries whose futures are specifically under consideration used the following criteria:
Community Need
The aim was to provide a reasonable assessment of the extent to which each library catchment area was “disadvantaged” using the following indicators:
*Social deprivation (Overall IMD 2000 Index of Multiple Deprivation) 2000 – as background see also http://www.odpm.gov.uk/index.asp?id=1128450 http://www.odpm.gov.uk/pub/453/MethodologyforanindexofmultipledeprivationreportforformalconsultationPDF251Kb_id1128453.pdf
*Geographical access to services
*Public transport index - based on availability of public transport to parishes within each library catchment area (from LTP – Local Transport Plan)
*Isolation index - based on the number of other libraries within 10km and 20 km of each library
Usage level
The usage level indicators were:
Issues per opening hour
Visits per opening hour
Enquiries per opening hour
Based on library performance data from 1999 to 2002/03 (the last complete and validated year at the time of the evaluation), the % change in each of these indicators over the previous three years.
Final results
Other factors taken into account:
The need to address forthcoming requirements in the future new communities eg Cranbrook in East Devon, affecting Clyst Vale
Previous commitments already made to improving library buildings
Alternative improved premises being sought in town centres ie Cullompton
I hope this clarifies the issue and would urge all goodlibraryguide readers living in Devon to take part in the consultation at http://www.devon.gov.uk/index/culturetourism/libraries/libraryconsultation2006.htm
From Devon County Council Press Office
Posted by: Janet Kipling at June 30, 2006 10:43 AM
Congratulations, Tim on your magnificent blog. I am a children's author currently campaigning against the closure of Appledore Library in Devon and I read this entry with special interest.
Isn't it odd that contradictory factors should be conflated when Devon decided which library to close?
In Appledore we have a community that everyone agrees is deprived and one would have thought that one consequnce of this deprivation is lack of money to pay for transport. Nonethless Appldore was still deemed
a candidate for closure becasue it has an adequate bus service and other libraries are nearby. Surely if people can't afford the bus these other libraries might as well be on the Moon!
And come to think about it isn't it odd that Dorset - a neighbouring local authority drew up its closure list in a completely differnt way? Are libraries now to close because a quirk in methodology that varies from county to county? Why is that the library professionals cannot actually tell me what they mean by a non-viable library? I will be talking through these points with the Councillor and Librarian involved.
One other thing - there are small signs that Devon is preparing to listen to public opinion libary on closures and this seems to be supported by the tone of Janet Kipling's e-mail. I'm telling the story of our campaign in Appledore at
Saveourlibrary.blog.co.uk
And I'll certainly let you know what happens in this corner of Devon.
Posted by: Nick Arnold at July 3, 2006 2:36 PM
Just to update this blog, I hope this will be welcome news to many of you:
http://www.devon.gov.uk/index/democracycommunities/deliveringservices/directorates_and_departments/chief_executive_s/communication/news_service/press-releases/press_libraries_modernisation_exec_171106.htm
Posted by: Janet Kipling at December 6, 2006 9:59 AM